Terms & Conditions

Effective Date: August 2025

Company Name: Mobyle

Mobyle provides marketing solutions. By opting in, users will receive updates and alerts to help them manage campaigns, track performance, and stay informed about new features and opportunities.

These Terms & Conditions (“Terms”) govern your use of our website, services, and any digital marketing solutions we provide. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

You can cancel the SMS service at any time. Simply text ‘STOP’ to the shortcode. Upon sending ‘STOP,’ we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to {[email protected]}.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our Privacy Policy.

1. Use of Services

  • You must be at least 18 years old to use our services.

  • You agree to provide accurate and complete information when engaging with us.

  • You may not use our services for unlawful, harmful, or fraudulent purposes.

2. Service Agreements

  • Specific services (such as lead generation, advertising campaigns, or consulting) are subject to written agreements or proposals signed by both parties.

  • We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. Payments and Billing

  • Fees and payment terms will be outlined in your service agreement or invoice.

  • All payments are due as specified. Late payments may result in suspension of services.

  • Unless otherwise stated, all fees are non-refundable

4. Intellectual Property

  • All content, designs, campaigns, and materials created by [Your Agency Name] remain our intellectual property unless otherwise agreed in writing.

  • You may not copy, reproduce, or distribute our proprietary materials without permission.

  • You retain ownership of your company’s branding, logos, and proprietary data provided to us.

5. Confidentiality

  • Both parties agree to keep confidential any non-public business, technical, or financial information obtained during the course of the business relationship.

6. Client Responsibilities

  • You are responsible for providing timely approvals, feedback, and materials needed for campaigns.

  • You represent that any data or content you provide does not infringe on the rights of others or violate applicable laws.

7. Disclaimer of Warranties

  • We strive to provide effective marketing services, but we do not guarantee specific results.

  • Our services are provided “as is” without warranties of any kind, either express or implied.

8. Limitation of Liability

  • To the maximum extent permitted by law, [Your Agency Name] shall not be liable for any indirect, incidental, or consequential damages arising from use of our services.

  • Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.

9. Indemnification

  • You agree to indemnify and hold Mobyle harmless from any claims, damages, or expenses arising from your use of our services, including any violation of these Terms.

10. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to conflict of law principles.

11. Changes to Terms

  • We may update these Terms from time to time. Updates will be effective immediately upon posting to our website.

Refund Policy

1. No Refunds After Campaign Launch

  • Once a campaign, project, or service has started, all payments are non-refundable.

  • This includes but is not limited to: advertising campaigns, lead generation, SEO services, paid media management, and consulting packages.

2. Pre-Campaign Refunds

  • If you cancel before your campaign or project begins, you may be eligible for a refund of fees paid, minus any administrative or setup costs already incurred.

  • Setup fees, onboarding costs, and strategy development are non-refundable once work has started.

3. Deposits & Retainers

  • Deposits or retainers paid to secure services are non-refundable unless otherwise stated in writing.

4. Service Guarantees

  • While we aim to deliver exceptional results, digital marketing involves factors outside of our control (e.g., platform algorithms, market conditions, consumer behavior).

  • Therefore, we do not guarantee specific results such as rankings, or lead volume, and refunds will not be issued for unmet expectations.

5. Chargebacks & Disputes

  • Clients agree not to initiate chargebacks or payment disputes without first contacting us to resolve concerns.

  • Unauthorized chargebacks may result in termination of services and legal action to recover owed amounts.

6. Contact Us

If you have questions about this Refund Policy, please contact us:

Mobyle

We combine data, automation, and smart communication tools to help businesses streamline processes, enhance customer engagement, and grow efficiently—without the manual work.

Contact us

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